Privacy Policy

Account Information

Shahry identifies uses of our app at a level of personally-identifying information. This includes among others your mobile phone number and national personal identifier. This information allows access to your records of applications and transactions carried out on our platform. This information is maintained by Shahry for the purpose of providing our services and remains the property of our platform.

We do not and will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to our employees, contractors, and affiliated organizations, as described above, we disclose potentially personally-identifying and personally-identifying information only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect our or third parties’ rights, or the public at large. 

If you are a registered user of our services and have supplied your contact information, we may occasionally communicate with you to tell you about new features, solicit your feedback, or keep you up to date with what’s going on with our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of communication to a minimum out of respect for you. If you send us a request or communication (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it (without personally identifying information) in order to help us clarify or respond to your request or to help us support other users. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Registered Users

We require and collect personally-identifying information for the provision of our payment and installment services to registered users. This information includes among others your name, date of birth, national identification number, address, employment, educational and personal financial data, past and present.

We may disclose part or all of potentially personally-identifying and personally-identifying information only to those of our employees, partners or contractors that (1) need to know that information in order to process it on our behalf or to provide our services, and (2) that have agreed not to disclose it to others. By using our services, you consent to the transfer of such information to these employees, contractors, and affiliates. By using our services, you particularly consent to using and disseminating your non-personally-identifying data for research purposes.

We may also, at our discretion, source complementary personal information through third-party service providers, including but not limited to credit-scoring or collection agencies, as governed by applicable laws. You hereby grant us the right to inquire about your data, including but not limited to financial, residential, educational as well as employment data. You may be asked to provide additional verifications or information at our discretion. You herewith also allow us to verify information in your application, and you agree that we may contact third parties and assign this process of verification to them in order to verify any such information.

Moreover, using our service as part of managing your installment and payment plan, registering and carrying out transactions on our platform requires verification, authentication (of transactions) and uploads that need to access information from your phone, including but not limited to device type, make, model, serial number, phone identifier (IMEI), contacts and their metadata, GPS location and network information including IP address and network access information. The purpose in collecting this information is to ensure compliance with regulations, ensure the security of your account on our platform, and guarantee your payment plan matches your requirements, improve our services to you through research and development. By using our services, you particularly consent to using and disseminating your non-personally-identifying data for research purposes.

When we collect personally-identifying information such as above, this is recorded, encrypted and stored on our servers, and are not available to access by unauthorized entities or persons. We do not disclose such information for rent or other commercial purposes (of advertising), other than under the same circumstances that we use and disclose personally-identifying information, as described above. 

From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our services. We may also disclose personally-identifying information to third-parties in order to be able to provide you with payment and installment plans; lastly, we may provide access to personally-identifying information to partners and government-mandated entities in accordance with applicable laws.

Information we collect about you

We use your data to make Shahry’s products and services work better for you and for others. This describes what data we get about you (which can vary depending on where you live).

We need to collect information about you to provide you with the Services or the support you request. Specifically, we collect (and/or have collected during at least the 12-month period preceding the effective date of this Privacy Note

Information you provide to access our services

We use data you put into our systems when you use Shahry, like financial information, information that identifies who you are, purchase information, and any other data you give us.

We collect the information you provide when you apply or sign up for a Shahry account, go through our identity or account verification process, authenticate into your account, communicate with us, answer our surveys, participate in contests or promotions offered by us or our partners, or otherwise use our Services.

We collect the following categories of information about you when you use our Services, including:

• Contacts Information: In order to provide you with the Service, we collect your contact list information to easily help you add a reference contact number. You can do this by: (a) manually entering a phone number into Shahry; or (b) as described below (under Information You Provide to Enhance Your Experience), you can choose to give us access to your phone contacts to facilitate the entry of recipient information. We may also ask you to provide limited access to your phone contacts for account verification purposes. You can update your settings to stop sharing your phone contacts with us at any time.

Information you provide to enhance your experience

We also use the data you give us to make your experience with Shahry better, like the contacts you choose to upload to make it easier for you to get verified and be able to get more loans on the app.

You can choose to provide us with additional information to improve your user experience when using our Services:

• Contacts Information: If you choose to give us access to your phone contacts, we collect your phone contacts to facilitate the entry of a reference contact number and in referring your family and friends. You can update your settings to share your phone contacts with us at any time, although we will always need a reference’s phone to verify your account.
• Other Information You Provide: We collect information that you voluntarily provide to us, including your photograph, if you choose to upload a picture to the Services; survey responses; participation in contests, or other prospective marketing forms or devices; suggestions for improvements; referrals; or any other actions you perform on the Services.

Privacy Policy Changes

We may change this Privacy Policy from time to time at our discretion. We encourage visitors to frequently check this page for any changes to the policy. Your continued use of this site and app will constitute your acceptance of any such change.

Jurisdiction

This Privacy Policy is governed and enforced subject to the laws of the Arab Republic of Egypt.